Call centres are at the heart of modern business practice and customer care is increasingly provided telephonically. In a call centre, your most powerful tool is your voice! A welcoming,…
Call centres are at the heart of modern business practice and customer care is increasingly provided telephonically. In a call centre, your most powerful tool is your voice! A welcoming,…
Train your frontline staff to be clear, friendly and empathetic while representing your company over the telephone and when meeting clients and customers. They will appear confident and professional and…