Research shows us that people judge us by the way we look but more importantly by the way we sound. We spend time, money and effort on the way we…
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Train your frontline staff to be clear, friendly and empathetic while representing your company over the telephone and when meeting clients and customers. They will appear confident and professional and…
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Do you squirm when you hear your recorded voice or see yourself on video? Have you ever considered the pitch of your voice when talking at the pace at which…
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