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Privacy Policy

Last Updated: 1 July 2021

Welcome to

VoiceWorks and its affiliates provide their services to you subject to the conditions as outlined below. When you visit, you automatically accept these conditions.

This website,, provided by VoiceWorks, may be used for informational purposes only. The website includes links to other websites operated by affiliates or associates of VoiceWorks. Use of such websites shall be subject to the terms and conditions particular to such websites. In addition, you may be required to agree with other terms and conditions (including but not limited to those of an “End User License Agreement”) when you download certain contents, which, in the avoidance of doubt and in the case of possible conflict, will prevail.

1. Personal Information

The Information We Collect:

We collect and process your personal information mainly to contact you for the purposes of understanding your requirements, scheduling sessions, newsletters, special offers and follow-ups. We collect your client information, once it is shared with us by yourself, for the purpose of rendering the above services.

Personal information includes, but is not limited to:

  • Name, surname, address and postal code
  • Contact Details

How we use your Information:

We will use your personal information only for the purposes for which it was collected and will be processed for that purpose only.

Disclosure of Information:

We may disclose your personal information to a service provider who may be involved in the delivery of our services to you. We have agreements in place to ensure that any external party we work with abides by the privacy requirements as required by the Act.

We may also disclose your information:

  • Where we believe it is necessary to protect our rights.

Safeguarding your Information:

We are legally obliged to provide adequate protection for the personal information we hold and to prevent any unauthorized access and/or use of personal information. We will continuously review our security controls and processes to ensure that personal information remains secure.

Access and Correction of Personal Information:

All clients have the right to access, update, correct or delete the personal information we hold relating to them. Once a client objects to the processing of their personal information, we may no longer process said personal information.

2. Use of Materials, Copyright and Trademarks

VoiceWorks or third parties who have licensed specific products or services shall reserve all intellectual property rights (the rights which could be protected by the copyright law, the design law, the trademark law and other intellectual property laws) concerning any documents, programs, movies, animations, articles, sketches, drawings, software, databases, trademarks, logos and other materials available on the website (the “Information”). Except to enable your personal use of the information available on the website as well as rights granted to you under applicable mandatory law, you are prohibited from reproducing, distributing, modifying, displaying, showing, publicly transmitting or otherwise creating derivative products or services of any of the information, in whole or in part, regardless of medium, without prior written permission from the intellectual property right owner(s).

The trade names, logos and product names of VoiceWorks and all companies, individuals, organisations or businesses appearing on the website are trade names or trademarks of those respective companies, individuals, organisations and businesses.

All content included on this site, text, photographs, logos, graphics, button icons, data compilations and software, and the selection, arrangement and layout thereof are the property of or licensed to VoiceWorks and as such, are protected by South African and international copyright laws.

3. Privacy Policy

VoiceWorks respects your privacy. You can access and browse most of the website without disclosing your personal data and save information collected by cookies that we use. When we collect or use your personal data, we will protect your privacy and adhere to applicable South African law protecting Personal Data. As the website may contain third party links, VoiceWorks shall not be held responsible for how your personal information may be used when accessing or browsing these linked sites.

4. Prohibitions

Attempts to upload information or change information on the VoiceWorks website are strictly prohibited unless specifically authorized in writing by VoiceWorks. This prohibition does not apply to users providing information through an online form created by VoiceWorks for that purpose.

5. Links to other Sites

Any sites of third parties linked to or from the website are not under the control of VoiceWorks, and VoiceWorks is not responsible for the contents of any such linked sites. VoiceWorks provides those links to you only for your convenience, and the inclusion of any link to a site does not imply endorsement of the site by VoiceWorks.

4.1. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the VoiceWorks website as long as the link does not portray VoiceWorks or its affiliates, in a false, misleading, derogatory, or otherwise offensive manner.

4.2. The VoiceWorks website contains hypertext links to other sites on the Internet. However, VoiceWorks is not responsible for any information contained in other websites, nor is it liable for any inaccurate, defamatory, offensive, or illegal materials found on other websites.

6. Disclosures Required by Section 43 of the South African Electronic Communications and Transaction Act

5.1. The full name and legal status of the website owner is VoiceWorks, a South African company.

5.2 Address of website owner: 6 Cairnmount Avenue, Oranjezicht, Cape Town, South Africa, 8001.

5.3. Membership to self-regulatory or accreditation bodies: N/A

5.4. Codes of conduct to which this web site subscribes: N/A

5.5. Legal persons: The contact of this website is: Marianthi Dickie – +27 82 658 5542

5.6. Main reason for website: N/A

7. Disclaimer of Warranties and Limitation of Liability

6.1. Subject to the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, VoiceWorks shall not be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the services or content provided from and through this website. Furthermore, VoiceWorks makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error free.

6.2. This website is supplied on an “as is” basis and has not been compiled or supplied to meet the user’s individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with VoiceWorks that the service available from and through this web site will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.

6.3. Information, ideas and opinions expressed on this site should not be regarded as professional advice or as the official opinion of VoiceWorks, and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.

8. Governing Law

This website is operated from the Republic of South Africa, and thus the South African Law governs the use or liability to use this web site and these terms and conditions.