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Monthly Archives

November 2016

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It Takes 15 Seconds to Make an Impact

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Research shows us that people judge us by the way we look but more importantly by the way we sound. We spend time, money and effort on the way we look, and so we should, in order to reflect the correct corporate, business or personal image. Few people spend the same effort on how they sound.

Yet far more indicate of our character and personality, social standing and intelligence is how we sound.

We are ‘placed’ by our listeners and sometimes we do this to others.

The voice is important – it brands us so we need to be in control of how we sound.

The minute we speak, our tone, pitch, clarity and variety sends out signals about the kind of person we are, even indicating our moods at that particular time.

Projecting the right sound can make a big difference to the way we are perceived and treated so make sure that your 15 seconds to impact is well spent when you open your mouth to speak.

– Marianthi Dickie, Founder and CEO of VoiceWorks

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Enhance Your Company Image!

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Train your frontline staff to be clear, friendly and empathetic while representing your company over the telephone and when meeting clients and customers.

They will appear confident and professional and will enhance your company image.

To inquire more about this course, email mdickie@voiceworks.co.za or visit www.voiceworks.co.za

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Presenting With Confidence!

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Do you squirm when you hear your recorded voice or see yourself on video? Have you ever considered the pitch of your voice when talking at the pace at which you speak, or even the level of animation that you use?

Talking – How you sound forms an integral part of how people perceive you and judge you. Your voice is indicative of your personality. It can sooth or annoy, inspire or bore. It can suggest confidence or shyness, intelligence or dim wittedness. These habits often do not present the right image of who we are.

By learning to lower the pitch and control the pace of speech you can add credibility and power to what you say.

Walking – How you present yourself in terms of posture, eye contact and body language indicates your professionalism and confidence levels. Both of these add to your credibility, reliability and competency.

The art of public speaking or presenting to an audience with poise and confidence does not come naturally to most of us – we need to learn how to do it.

Sweaty palms, beating heart and shaking knees are common among people who need to stand up and present themselves, their ideas or their products.

In today’s competitive environment, presenting yourself effectively is one of your most important attributes. In order to do this you need to understand what is required of you and in your role in the workplace, socially or in the family circle. What are your relationships and how do you present yourself in them?

Now when next given the opportunity to make an impression, what will you do with those vital 15 seconds?